How do I pay for my Beespoke Party Box?

Payment is due at the time of ordering. Beespoke Party Boxes will only be despatched following full payment. Payment can be made by bank transfer, cash or cheque. Cheque payments will need to clear the bank prior to despatch.

How long will it take for my party box to be delivered?

For all UK deliveries, unless otherwise stated, Beespoke Party Boxes will be delivered by the Royal Mail, second class and signed for service. UK delivery will usually be within 5-7 working days from order. We aim to process your order in a quicker time wherever possible. At particularly busy times, delivery times may be longer, this will be notified to you at the time of the order. Boxes will be hand delivered at a time convenient to you if you live within 10 miles of SG5 4FF.

How much are delivery costs? 

Delivery costs are £3.95 per box to addresses within the UK. 

Do you deliver outside the UK?

Deliveries can be made outside of the UK by request. Please email jennymacdonald@beespokepartybox.com and options and additional postage charges can be discussed. Let's see how far a Beespoke Party Box can travel!

What age ranges are the party boxes for?

Beespoke Party Box offer a wide range of party themes suitable for children and adults of all ages. Please contact us today for more details. Whether you are 1 or 100, we will have the perfect party box for you!

How much is the personalised bunting?

Bunting flags are £2 each if they have a letter or flag on them, £1.50 for any blank flags. Bunting is all made by hand and can be personalised with any name or caption. A lovely way to personalise your party, and the best thing is they can be used again and again.

What happens if I need to return my box?

We pride ourselves on shipping high quality goods. If for any reason you are not completely satisfied with your purchase, please return your complete Beespoke Party Box within 14 days of delivery for a refund of the purchase price.

Return Address
Please return the box via Royal Mail Signed for service and include the reason for return. Please ensure that the items are packaged carefully in their original packaging and send to:

Beespoke Party Box - Returns
27 Fleming Drive
Fairfield Park
Hitchin
SG5 4FF

Individual items are not accepted for return, the Beespoke Party Box must be returned in full. All goods within the box must be unopened and still in their original packaging to qualify for a refund. However, please note that it is not possible to return any personalised items as these are bespoke items which have been made especially for you.

Your refund will be issued within 1 to 2 weeks from the time of receiving the return package. Refunds will be issued to the original funding source.

Damaged items
If any items have been damaged in transit, please contact jennymacdonald@beespokepartybox.com within 48 hours of receipt and a replacement will be organised.